Privacy Policy – Core Chiropractic Services
Effective Date: 8/11/2025
Core Chiropractic
At Core Chiropractic we respect your privacy and is committed to safeguarding your personal health information. This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with our chiropractic services, both in-clinic and online.
Information We Collect
Personal Information (Health & Contact Details)
As part of delivering chiropractic care, we may collect:
-
Identifying Information: Name, address, email, phone number, date of birth.
-
Health Information: Medical history, chiropractic assessment results, diagnostic imaging reports, treatment plans, and other details relevant to your care.
-
Billing Information: Insurance details, payment method, and transaction records.
Non-Personal Information
For website visitors and marketing purposes, we may collect:
-
Browser type, operating system, IP address.
-
Website usage patterns through cookies or similar tracking technologies.
How We Use Your Information
We use your information for purposes such as:
-
Providing Chiropractic Care: Assessing, diagnosing, and treating your musculoskeletal conditions.
-
Scheduling & Communication: Booking appointments, sending reminders, and responding to inquiries.
-
Billing & Insurance: Processing payments and insurance claims.
-
Legal & Regulatory Compliance: Meeting obligations under healthcare privacy laws in the U.S. (HIPAA) and Canada (PIPEDA or applicable provincial law).
-
Service Improvement: Enhancing patient experience, staff training, and clinic operations.
Disclosure of Information
We do not sell or rent your personal information. We may disclose information:
-
To Third-Party Service Providers: For services such as billing, IT support, secure medical record storage, and appointment scheduling platforms.
-
For Insurance Processing: Sharing necessary details with your insurance provider for claims and pre-authorizations.
-
When Required by Law: In compliance with U.S. or Canadian healthcare regulations, court orders, or lawful requests by public authorities.
Your Rights
Depending on your location, you may have the right to:
-
Access, correct, or request deletion of your personal health records.
-
Withdraw consent for certain uses of your information (unless required for care or legal compliance).
-
Request a copy of your records in a portable format.
Cookies & Online Tracking
If you use our website, we may use cookies to improve functionality and patient experience. You can manage cookie preferences through your browser settings.
Security Measures
We follow industry-standard safeguards to protect your health information, including encryption, secure file storage, and restricted staff access. While we work hard to protect your data, no method of electronic transmission is 100% secure.
Compliance with U.S. Laws
We comply with applicable privacy and health information laws, including:
United States
-
Federal Trade Commission Act (FTC Act): 15 U.S.C. § 45
-
Gramm-Leach-Bliley Act (GLBA): Public Law 106–102 (1999)
-
Health Insurance Portability and Accountability Act (HIPAA): Public Law 104–191 (1996)
-
Children’s Online Privacy Protection Act (COPPA): 15 U.S.C. §§ 6501–6506
-
California Consumer Privacy Act (CCPA): California Civil Code §§ 1798.100–1798.199
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted in our clinic and on our website.
